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POSITION: Front Office Administrator

REPORT TO: Principal

ASSIGNMENT TYPE: As per contract terms and conditions

DUTIES AND RESPONSIBILITIES

  • Assist organization with various clerical and administrative tasks, usually including routine paperwork and communications.
  • Maintain confidentiality with sensitive information and correspondence.
  • Coordinating domestic and international travel, including flight, hotel, and so on.
  • Dealing with government departments
  • Manage student database
  • Book air tickets & issue visa letters
  • Parents Liaison
  • Handle new inquiries
  • Responsible for all insurance matters: payments, claims, and benefits
  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies personnel of visitor arrival
  • Update appointment calendars, schedule meetings and appointments
  • Receive mail and packages, sort, organize and distribute appropriately
  • Clear and concise written and spoken Thai, Myanmar, and English
  • Knowledge of the Thailand context
  • Informs visitors by answering or referring inquiries
  • Answers the office phone and email and social media in a professional and polite manner
  • Supports students and teachers by directing them appropriately
  • Provide School Tours when needed
  • Assist Account and Admin officer with school fees collection, payments, and receipts

QUALIFICATIONS, SKILLS, AND EXPERIENCE

  • Citizen or Permanent Resident of Thailand
  • Bachelor in Human Resource Management, Business Management, Administration or equivalent
  • At least 3 years of experience in the area of school administration
  • Able to do multitasking in a very responsive way
  • Ability to work in a multidisciplinary and multicultural environment
  • Able to work as a part of a team
  • Good interpersonal skills and ability to form effective working relationships with people at all levels
  • Strong organizational skills and the ability to work under pressure.
  • Clear and concise written and spoken Thai, Myanmar, and English knowledge of the Thailand context
  • Good Computer skills including Thai, English, and Myanmar Typing skills

CONFIDENTIALITY

The organization attaches the greatest importance and confidentiality to staff data and other data held by the organization. All data should be treated as confidential and should only be disclosed on a need to know basis.